Modern information and communication technologies play a fundamental role in the activities of organizations like Interstate Graphics Inc. We are based in the United States.

Our principal activities are providing printing and design services.

This privacy policy is meant to inform you (the user) how Interstate Graphics Corporation and its employees and contractors (“we”, “us”, or “our”) collect and use your personal information.

While this policy may change from time to time, and at our sole discretion, we comply with the GDPR (General Data Protection Regulation) set out by the EU Parliament in April 2016. We will never alter our usage of your data without your consent, even if we change this policy, except as required by law.

This policy applies only to your dealings with Interstate Graphics and to the the domain www.igi4color.com and its contents. On this website, we may occasionally link to outside websites or services. Each of these outside sites has its own privacy policy and is not covered by this policy.

For the purposes of this policy, personal information is anything that can be tied directly to you as an individual. This includes information such as:

• Names
• Usernames
• Passwords
• Email Addresses
• IP Addresses
• Mailing Addresses
• Phone Numbers

and any other information that could be, alone or together, traced back to you as an individual.

When you visit this website, utilize our services, or interact with us directly (on the phone, in person, via email, etc.) you disclose two types of information: Information that you voluntarily disclose (such as signing your name on an email or leaving your phone number on our voicemail) and information that gets automatically collected (such as a server logging that you visited our website).

We do not request or require your personal information as a condition of your use of this website. Some of our services, such as requesting a customized quote, do require that you provide us with basic contact information so that we can respond to your request.

Additionally, our server automatically collects generic usage information, including your IP address, as well as some basic information about the device that you used to connect to our website.

If you choose to contact us by phone or email, any information you provide may be recorded. For example, if you send us an email with your name and phone number, we will have a record containing your name, your email address, your phone number, and any information you place in the text of the email.

Cookies are small files stored by your browser on your computer, and when you access our website, the information in those cookies is sent to our server along with your browser’s request (a “request” is, essentially, your web browser asking our server for information, and the server responds by sending you a webpage).

We utilize basica analytics cookies to track how users make use of our website and how they found us. You may opt out of these cookies, but leaving them active lets us make improvements to the website by observing how you navigate through it.

We will never use these cookies for any advertising or marketing purposes. We use them only for analytics.

If you choose to opt out of cookies by choosing to decline on the cookie banner, these analytics cookies will not be set. Instead, only a single cookie declaring your intention to decline other cookies will be placed.

We know it’s weird, setting a cookie in order to refuse cookies, but it’s the only way to make your choice permanent. Otherwise the site would have to ask you every time you loaded a new page, and that would get rather obnoxious.

Automatically collected information is used for the purpose of improving our website and troubleshooting errors. We also collect usage information to better understand how people use our site, and to answer any customer service questions that may arise from your use of our site.

That information is never shared with any outside source except as required by law. We will never buy, sell, or trade your personal information for any reason.

Voluntarily provided information (most commonly your name and contact information) is used for the sole purpose of replying to any inquiries you make to the best of our abilities. For example, when we reply to your emails, we want to be able to use your name.

If you choose to enter into a business arrangement with us, we will use your data as necessary to complete our contract with you. For example, we will need to use your mailing address to ship a finished product to you and your billing information to charge you for your order.

We are the only people who have access to your data. We do not share this access with anybody else, except as required by law.

At your direction, or as necessary to fulfill the terms of our service to you, we may be required to disclose some information to a third party. This disclosure will only occur if necessary for the service you have requested. For example, we might be required to run your credit card information through our bank in order to bill you, or provide a parcel service with your mailing address in order to ship a package to you.

In all cases, the disclosure of your personal information will only occur if it is absolutely necessary for the completion of our contract with you, and we will only disclose the minimum amount of information necessary to fulfill the terms that contract.

Our analytics data is kept forever. However, it cannot be tied to you.

Should you choose to email us, our emails are retained indefinitely as well. This is for both customer service and legal reasons—we want to protect both our customers and our employees by keeping records of our transactions.

Voluntarily provided information (such as information obtained when you contact us requesting a service) is kept indefinitely. However, you may at any time exercise your right to erasure, and we will remove the data as promptly as possible. See “How do you exercise your Right to Erasure?” below.

This website is not directed to children under the age of 13.

Under article 17 of the GDPR, you have the right to demand that we erase our records of your personal data. There are limitations to this right, but we will always attempt to comply as fully as possible with your “right to be forgotten.”

To exercise your right to erasure, please contact us directly by email, or post. At:

Privacy Officer
Interstate Graphics Inc.
3208 Hanover Rd.
Johnson City, TN 37604
(423) 282-1511

If you have any questions about Interstate Graphics Inc.’s privacy policy, please don’t hesitate to contact us at:

Privacy Officer
Interstate Graphics Inc.
3208 Hanover Rd.
Johnson City, TN 37604
(423) 282-1511

All of your correspondences regarding our privacy policy are confidential, and we will never share any of your personal information with any third party, except as required by law.